Contact

Questions-Please use the forums.

I prefer all questions be asked in the forums unless it pertains to personal information such as address, email, or an order you have already placed.

If your question does not pertain to personal information I will direct you to post it in the forums. I am not asking you to search the forums but please, post all questions there.

 

Inventory Status

Rambo Boards are on order but Ultimachine is doing their best to keep up with increased demand. Next shipment due 5/1/2021.

Smooth Rods not currently on order.

You can be notified of an items restocking by signing up in the shop for an email under any item that is out of stock.


Shipping costs

No need to email and ask how much shipping is the cart does a great job at telling you exactly how much it costs. More basic cost info here.

Shipping taking longer than expected

If you are an international customer and your package has left the USA but does not seem to be moving any longer, please check with your local customs or mail office. Typically it is waiting for an import tax payment and they seem to only send out notices in some countries, please be proactive as there is nothing I can do from my end once it leaves the US.

The site can sometimes provide more detailed tracking info, 17Track.